Book appointments online

Book a strategy session with any of our friendly digital professionals

It’s like having your own team of digital experts behind you

We use Payfast as our secure payment processor
Meetings are held via Google Meet secure software

Terms and conditions

The ibay team is committed to providing you with as much guidance and support as possible during your scheduled digital strategy session.

Please ensure that all the required details are correct, before booking a digital strategy session.

We want to make sure you are 100% happy with your digital strategy session. If, for any reason, you are not fully satisfied with the outcome, we’ll refund your money, no questions asked. Valid for 7 days after consultation (less an admin fee of R100.00 or the US$ equivalent thereof).

No refunds will be provided for cancellations or postponements within 24 hours of the scheduled digital strategy session.

A calendar invitation will be sent via email. If you need to reschedule or cancel the call, please email [email protected]

To ensure that you get the most value out of the scheduled digital strategy session, please:

  • Ensure that you are in a good WiFi zone or have enough data loaded
  • Plan to be at your computer or on your mobile device for the duration of the call with the relevant web pages or/and social media accounts open (screen sharing)
  • Make sure you have access to the relevant active accounts
  • Be prepared to discuss your business goals and objectives
  • Have a hot cup of coffee within reach

By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third party payment processor) to charge your payment method for the total amount of your purchase. 

We reserve the right to refuse to provide the service to any person for any reason and/or to discontinue the service in whole or in part at any time, with or without prior notice.

If you have any further questions, please reach out to us at [email protected]